IT Analyst, Europe, UK, Aberdeen
Pentagon Aberdeen is currently seeking an IT Analyst.
PFS Aberdeen is a key hub for PFS globally. The UK and European operations rely heavily on the Insight and CargoWise One systems. In addition, Aberdeen is a central location for key PFS customers, and these customers often require fast turn-around for reporting. Therefore, timely support is required within the time zone, and the only way to achieve this is to continue to provide an ‘on-the-ground’ presence.
The IT Analyst position, based in Aberdeen, provides applications support to the globe, along with general ticket support to the Global Helpdesk. The key functions of the role are as follows:
1. Provide technical and sales support for Insight for internal staff and customers.
2. Provide technical support for the CargoWise One system for internal staff.
3. Provide other IT functions as directed by the Insight Support Manger.