Smiling woman at a business meeting with a team

Air Export Operative

Issue quotes, contact customers, issue airwaybills, bookings at airlines, customs entries and invoicing


  • The Netherlands


  • Oude Meer


13 Oct 2022


  • Exports


Full Time





Role Overview

In this position you are responsible at an operational level for the correct handling of outgoing air freight shipments.

  • Operationally/organizationally you ensure an optimal logistics process about shipments from quotation to invoice. You continuously strive to optimize efficiency, quality and service level through critical research, analysis, improvement proposals and own initiatives.
  • As an Export employee you keep in touch with customers and suppliers, such as road transporters, airlines, other Pentagon branches, etc.
  • You share important information that you obtain in this way with colleagues and your supervisor.
  • You manage, directly or indirectly, the correct and complete administrative handling of shipments, customer quotations, and the tracking of customs processes. You work closely with the administration department so that customer invoices are based on the correct rates.

As an Export employee you are (jointly) responsible for an excellent policy in the field of the handling of shipments, the preparation of quotations with a check on profitability.

  • You ensure that the data of shipments, as well as the financial data are correctly processed in the operational systems (Sprinter) and follow the procedures regarding the total handling of the shipments and report any irregularities to the customer.
  • As an export employee, you are part of a team, and you are also jointly responsible for a pleasant working atmosphere for you and your colleagues. There is also the possibility to work in the airfreight import department or on sea freight import/export.
  • You are aware of the Pentagon AMS Personnel Regulations, and you carry out your work in line with the described (house) rules.
  • You report directly to the Operations Manager.

40-hour working week, Monday – Friday 08:30 – 17:00.

What we’re looking for

An enthusiastic, well-spoken person that strives to perform at a high level and can place himself in the position of the various customers. A basic knowledge of the airfreight process is an advantage. Good communication skills in word and writing. English is the language used in our daily (email) communication and Dutch is a pre. Flexible and pro-active working attitude. In possession of own transport or public transport in the surroundings of the airport. Candidate must pass the VGB check as this is a must for the position.


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