For nearly 50 years, Pentagon Freight Services has worked alongside the critical industries we serve by providing best-in-class freight forwarding and logistics. Our aim is simple – we want to deliver certainty for a world that never stops.
Following significant investment in the Netherlands and several new business awards in the Energy and Resource sector we are currently looking to strengthen our team and have a number of exciting opportunities to join our rapidly growing operation.
The Airfreight Export Operator will be based in our Oude Meer facility and will report to the Airfreight Key Account Lead.
Role Overview
- Coordinate export shipments using internal & external systems to work with both our customers and the Pentagon network offices.
- Communication both written and verbal with Pentagon’s clients, efficiently providing guidance and shipment/enquiry updates.
- Ensuring all client KPI’s are achieved, and information is processed in most efficient manner.
- Verifying cargoes suitability for international transport and managing all packing requirements.
- Facilitating airfreight bookings of various types of cargo.
- Ensuring competitive purchasing from all vendors globally.
- Timely and accurately completion of export clearances and preparing export documentation.
- Organizing collection of freight and onward delivery to export location or airport.
- Participating in general office and warehouse tasks as required.
- Delivering a high level of customer service.
- Invoicing clients for freight and handling charges.
What we’re looking for
- Experience in export operations.
- Knowledge of customs and freight forwarding terminology.
- Strong problem-solving skills.
- Advanced negotiation and relationship skills.
- High level customer service skills.
- Positive and professional attitude.
- Proficient in the Microsoft Office suite.
- High attention to detail and strong planning and organising skills.
- Ability to prioritise tasks effectively in a busy work environment.
- Excellent communication skills both verbal and written.
- Ability to work autonomously and within a team environment.
Please Get in Touch to apply.
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