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Our Technology

Our global IT systems maximise performance with effective deployment strategies allowing shipment and material visibility – even in the remotest areas.

For us it’s not just about offering real-time track and trace, it’s about delivering system solutions that empower our customers with the information they need, when they want it and how they want it.

TECHNOLOGY

Our Technology

Our global IT systems maximise performance with effective deployment strategies allowing shipment and material visibility – even in the remotest areas.

For us it’s not just about offering real-time track and trace, it’s about delivering system solutions that empower our customers with the information they need, when they want it and how they want it.

We tick all the boxes:

  • EDI: Sending and receiving data electronically could not be easier, we have built-in support to all the major ERP business systems. 
  • Exception Management: Configurable e-mail alerts that advise shipment milestone progress.
  • Document Management: All your shipping documents are uploaded to secure portals that allow you to view at shipment level and mean quicker processing at destination. 
  • Material Management: Fully barcoded warehouse system that allows cargo to be received, checked and stored down to PO line item level. 
  • LINKTRACK, our online tracking portal that not only allows you to track your cargo but to customise the visibility and performance reporting the way you want it. 

TECHNOLOGY

Pentagon Technology Update

Our Insight Web Portal for customers includes Power BI analytics. Whilst our standard reports remain popular, Power BI provides a more visual interface that allows customers to slice, dice, and drill down. This allows the identification of trends across shipments, which, in turn, can result in more efficient shipment requests and savings.

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IT Security and Data Protection

With transport companies and carriers being targeted by cybercriminals it’s important to work with a freight partner that invests in cyber security. We employ best practices such as, but not limited to, two-factor authentication, a machine learning email filter, and compulsory annual staff cyber awareness training. These help keep our systems online and your data safe.

Pentagon created Insight as a unique offering to our high value 3PL customers.

Through Insight, Pentagon and the customer electronically manage and view all aspects of freight movement, from the purchase order through to shipment.

Insight provides 3 functions:​

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Insight’s web Portal enables our customers to track and manage their freight movements.

The main features of the Portal are:

  • Shipment Tracking
  • PO Line-Item Tracking
  • Document Storage
  • Advanced Reporting

The Portal is accessible 24/7 and updated in real time from across our branch network around the globe.  Because the Portal is web based there are no install requirements for the customer. 

Purchase Order Tracking 

Purchase orders can be tracked through the Portal to provide full end-to-end visibility from any location.  

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Shipment Tracking 

The Portal provides milestone tracking for all live shipments. 

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Shipments are tracked to purchase order line-item.  Pre and post packing photographs are included.   

Document Storage PO and/or Shipment documents are stored against each movement and are also available for review and optional download.  

Global Standard Operating Procedures 

Insight facilitates customers specific region / lane Standard Operating Procedures across your global account. 

Reporting 

The Portal features two types of reporting technologies. 

  • PowerBi Analytics.  These dashboards present information and trends in a highly visible manner that allows customers to identify freight and spend trends in order to make informed decisions going forward.  
  • On Demand Excel Reports.  These traditional reports can be delivered automatically via email on a scheduled basis for easy access and regular review. 

Each report type can be customised to your requirements.  

Worker checks the parameters on the tablet

Security 

The Portal provides different levels of security level to ensure that the more sensitive freight data can only be viewed by authorised personnel.  

Additional Modules  

Some customers have further requirements that we meet by enabling additional Insight modules: 

  • Shipment Request.  Existing freight in a Pentagon Facility. 
  • New Request.  Request Pickup of freight from your or a vendor’s facility. 
  • Expediting. The module allows access to update availability dates of freight, upgrade the mode of transport and view all expediting details. 

Contact

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